Shipping Policy
Last Updated: January 2024
Thank you for choosing Soel Love Books, LLC for your purchase. We want to ensure that your experience with us is enjoyable, and we strive to provide efficient and reliable shipping services. Please read the following information carefully to understand our shipping policies.
Processing Time:
- Orders are typically processed within 1-2 business days (excluding weekends and holidays) after payment confirmation.
- Customized or personalized items may require additional processing time.
Shipping Methods:
- We mail all books Media Mail.
Shipping Locations:
- We currently ship to United States, Only.
Shipping Confirmation:
- Once your order has been shipped, you will receive a shipping confirmation email with tracking information. Please allow 24-48 hours for the tracking information to update.
Estimated Delivery Time:
- Delivery times vary depending on the shipping method and destination.
- Please note that unforeseen circumstances, such as weather conditions or customs delays, may affect delivery times.
Shipping Delays:
- In the rare event of shipping delays, we will notify you promptly and work to resolve the issue.
Shipping Address:
- Please ensure that your shipping address is accurate and complete. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Lost or Stolen Packages:
- We are not responsible for lost or stolen packages. Please contact the shipping carrier for assistance.
Returns Due to Shipping Issues:
- If your order is returned to us due to an incorrect address provided by the customer, refusal to pay customs fees, or other shipping-related issues, you may be responsible for additional shipping charges.
Contact Information:
- If you have any questions or concerns about your order's shipping, please contact our customer service team at info@soellovebooks.com.
Note: Soel Love Books, LLC reserves the right to update or modify this shipping policy at any time without prior notice.
Thank you for choosing Soel Love Books. We appreciate your business!